2025 롯데글로벌로지스 외국인 유학생 채용연계형 Winter Internship 모집

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[Lotte  Interview Guidebook]
This guidebook has been prepared based on the 2024 first-half recruitment for foreign students. Interview content may change depending on the situation, so please use it for reference only.

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[Lotte Interview Process]

• Interviewers: 2 / Candidates: 1 (1:2 Interview)
• Interview Duration: Approximately 25–30 minutes
• Process: Gather in the waiting room → Explanation of interview schedule and procedures → Wait for your turn (it is not a 3-hour interview; progress is based on order)
• Some subsidiaries prohibit the use of tablets and laptops.
• Study materials should be printed out and brought along.

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[Lotte Global Logistics - Common]

Lotte Global Logistics, as the global logistics hub of the Lotte Group, operates 10 subsidiaries and 11 branches in 11 countries around the world, responsible for the logistics of Lotte affiliates. The strength of Lotte Global Logistics lies in securing stable clients when entering new markets based on the volume of Lotte Group affiliates, which helps expand the network and localize services.

• Securing Stability Based on Affiliates: By handling the logistics needs of major affiliates such as Lotte Chemical, Lotte Confectionery, Lotte Chilsung, and Lotte Mart, Lotte Global Logistics ensures stability when entering new markets.
• Diversity of Products Handled: It manages logistics across various industries, including electronics, consumer goods, food, clothing, and chemical products, with expertise in handling high-value-added products and fresh goods.
• Global Network: By operating region-specific logistics hubs in major markets such as China, Vietnam, Indonesia, and the United States, Lotte Global Logistics strengthens its global logistics connectivity.

This recruitment is not directly for a role in SCM logistics but is related to Lotte Global Logistics’ global strategy department. Below are key points for each country:

1. China

Recently, China’s e-commerce market has grown rapidly, leading to a swift increase in exports to Korea and globally. Therefore, leveraging previous experience with AliExpress logistics operations and collaborating with logistics automation companies in China, efforts are underway to secure global shipments for Chinese e-commerce companies.

• Related articles: Yonhap News | Seoul Economy

2. Indonesia

Indonesia’s e-commerce and distribution markets have been rapidly growing, making localized logistics projects and the strengthening of Lotte affiliate distribution networks (e.g., Lotte Mart, Lotte Confectionery) a critical task. Based on past experience with EPC logistics projects and trucking network operations, efforts are underway to enhance logistics automation and optimize the distribution network in Indonesia, increasing market share and supporting affiliates.

• Related articles: 더구루 | 탑데일리

3. Kazakhstan

Lotte Global Logistics has focused on expanding regional market share and enhancing its global network by supporting the Rahat brand, operating a logistics hub in Central Asia, and strengthening international logistics services in Kazakhstan. Especially, it is utilizing rail and inland logistics to strengthen Kazakhstan’s position as a hub for Central Asia logistics. The potential for increased Korea-Kazakhstan exports and the possibility of building alternative supply routes due to the prolonged Russia-Ukraine war are noteworthy.

• Related articles:  더구루 | KATI | KOTRA

4. Russia

In Russia, the likelihood of establishing a Lotte Global Logistics subsidiary is highest. The job posting specifies 'support for subsidiary establishment,' and Russia appears to be a primary target. In January 2024, Lotte Chilsung Beverage established the LOTTE CHILSUNG BEVERAGE RUS LLC, and it is highly likely that Lotte Global Logistics will manage logistics for this new subsidiary.

• Related article: 더구루

[Roles of Overseas Subsidiaries]

The following content on subsidiaries is based on the affiliates' details and the local economic situation and is speculative. It may differ from the opinions of the buddies.

1. China (China)

Subsidiaries and Branch Locations: Shanghai, Wuxi, Tianjin, Dongguan, Pudong Airport, and other major locations.

Key Roles:

• International Forwarding Services: Support import/export cargo transportation through sea and air transport, and provide intercontinental logistics services linked to the TSR (Trans-Siberian Railway).
• Inland Transport and Warehouse Services: Operate inland transport networks and logistics centers connecting major cities in China, enhancing inventory management and logistics efficiency.

Products Handled:

• Lotte Chemical: Polymers, chemical materials, etc.
• Lotte Confectionery: Pies, candies, chocolates, etc.
• Lotte Chilsung Beverage: Beverages and alcohol.

Purpose:

• Support global logistics projects originating in China and enhance connections with the global market.
• Provide stable logistics support to local affiliates and expand business in China by attracting new clients.

2. Indonesia (Indonesia)

Subsidiary Location: Jakarta.

Key Roles:

• Local Distribution Network Building: Strengthen the transportation network in the Jakarta area and support trucking services and the local distribution network.
• EPC Project Logistics: Handle materials and equipment transportation for large-scale infrastructure projects (e.g., petrochemical plant construction), supporting Lotte Chemical’s "Line Project" logistics.
• Cold Chain Logistics: Provide refrigerated and frozen logistics services for fresh food, beverages, and pharmaceuticals.
• E-commerce Logistics Support: Provide logistics services in response to the rapidly growing e-commerce market in Indonesia.

Products Handled:

• Consumer Goods: Food, household goods, etc.
• E-commerce Products
• Lotte Chemical: ABS, synthetic resins, etc.
• Lotte Mart: Household goods and food.

Purpose:

• Promote localization of logistics in the region and strengthen Lotte affiliate logistics networks.

3. Kazakhstan (Kazakhstan)

Subsidiary Location: Almaty.

Key Roles:

• Confectionery Production and Distribution: Produce and distribute confectionery products like chocolates, candies, and biscuits through the Rahat brand.
• Central Asia Logistics Hub: Operate logistics hubs in Kazakhstan to expand into neighboring countries like Uzbekistan and Kyrgyzstan.

Products Handled:

• Confectionery: Chocolates, candies, biscuits.
• Processed Food and Chemical Materials

Key Affiliate Products:

• Lotte Confectionery: Rahat brand.
• Lotte Chemical: Industrial chemical materials.

Purpose:

• Strengthen Central Asia logistics networks to expand regional market share.
• Increase market share through local production and consumer goods logistics.

4. Russia (Russia)

Subsidiary Location: Lotte Global Logistics currently does not have a direct subsidiary in Russia. However, in January 2024, Lotte Chilsung Beverage established LOTTE CHILSUNG BEVERAGE RUS LLC, and Lotte Global Logistics is likely to manage logistics for this new subsidiary.

Key Roles (Speculative):

• Affiliate Logistics Support:
  • Lotte Chilsung Beverage: Likely to manage logistics for the new subsidiary and export and distribute beverages (e.g., Let’s Be, Chilsung Cider) from Korea to Russia.
  • Lotte Wellfood (formerly Lotte Confectionery): Support logistics and distribution of existing Lotte Wellfood products like chocolates and candies in Russia.
• Eurasian Logistics Network Utilization:
  • China-Russia-Central Asia Linked Logistics: Use the TSR (Trans-Siberian Railway) and Arctic Route to transport goods to Russia and the Eurasian Economic Union (EAEU) region.
  • Direct connection to Europe is limited due to sanctions, but demand for logistics with Central Asia still exists.
• Local Market Targeting:
  • Support distribution of food and consumer goods in Russia, potentially filling the market gap left by global companies withdrawing.
• Strengthen Russia-China Logistics Connection:
  • Manage logistics for goods moving from China to Russia, contributing to the trade network between the two countries.

Russian Logistics Market Characteristics:

• Geographical Importance:
  • Russia serves as a logistics hub connecting Europe and Asia, providing intercontinental logistics services via the TSR and Arctic Route.
• Domestic Market Potential:
  • Russia has a large domestic market with about 140 million people, creating continuous demand for food, beverages, and consumer goods.
• Economic Reshuffling and Emerging Opportunities:
  • Although excluded from Western markets due to sanctions, new opportunities are emerging through stronger trade relations with China, Central Asia, and India.

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5. Vietnam

Lotte affiliates have significant strengths in the Vietnamese market. Compared to other logistics companies like DHL and CJ, Lotte’s comprehensive presence in various sectors in Vietnam gives Lotte Global Logistics a unique advantage. With established strong footholds in areas such as hotels, supermarkets, and department stores, Lotte Global Logistics is well-positioned to secure stable logistics demand and minimize risks.

1. Synergy with Lotte Affiliates

• Securing Internal Volume:
  Lotte Global Logistics ensures stable logistics demand by handling the logistics needs of various affiliates, such as Lotte Mart, Lotte Hotel, and Lotte Chemical. This enables them to achieve economies of scale by exclusively managing logistics within the group.
• Diverse Industry Coverage:
  Lotte affiliates provide logistics services that span multiple industries, including food, retail, chemicals, and construction. This diversification allows Lotte Global Logistics to remain competitive without being overly reliant on any single industry.

Subsidiary Locations and Key Activities

- Subsidiary Locations: Key cities: Ho Chi Minh City, Hanoi, Long An Province

- Key Activities in Vietnam:

• Establishing an Integrated Smart Logistics Center:
  • Location: Dong Nai Province, Southern Vietnam
  • Purpose: The logistics center, equipped with a cold chain system capable of handling ambient, refrigerated, and frozen goods, is being built to respond to the growing demand for fresh food and meet the logistics needs arising from the expansion of Lotte Group's business in Vietnam.
  • Related article: The Guru

- Memorandum of Understanding (MOU) for Enhancing Global Logistics Supply Chain Competitiveness and Introducing Eco-Friendly Ships:

• Partner Organization: Korea Maritime Promotion Corporation
• Details: An MOU was signed in Ho Chi Minh City to enhance the global logistics supply chain and introduce eco-friendly ships. Through this partnership, approximately 500 billion Korean Won will be invested in building a cold chain logistics center in Vietnam, establishing logistics hubs in Central and Eastern Europe, and introducing ammonia-powered ships for eco-friendly maritime transport.
• Related article: AsiaTime

Targeting the Cold Chain Market in Vietnam

• Market Size:
  The cold chain market in Vietnam is estimated at approximately $500 million as of 2022, with a projected compound annual growth rate (CAGR) of over 10% in the next five years.
• Strategy:
  In response to the rising demand for fresh and frozen foods in Vietnam, Lotte Global Logistics is enhancing its cold chain capabilities and building centers capable of storing and transporting ambient, refrigerated, and frozen goods to strengthen its market presence.
  • Related article: InnoGroup Asia

Competitors and Market Environment

• Major Global Companies:
  DHL, Maersk, and other global logistics companies are building cold chain infrastructure and providing services in Vietnam.
• Local Companies:
  Vietnamese-based companies like Mega Vietnam and ABA Cooltrans offer region-specific logistics services.
• Technological Use:
  Companies are trying to enhance their competitiveness by implementing IoT and AI-based temperature monitoring systems.

What is Cold Chain?

Cold chain is a system that maintains a consistent temperature from production to the final consumer for goods that require temperature control (such as fresh food and pharmaceuticals).

Advantages and Disadvantages of Cold Chain

Advantages

1. Maintaining Product Quality:
   A consistent temperature guarantees freshness and quality, building consumer trust.
2. High-Value Market:
   Products requiring temperature control, such as pharmaceuticals and premium foods, are high-value items with higher profitability.
3. Growth Potential:
   The global demand for fresh food and pharmaceuticals is increasing, providing opportunities for market expansion.

Disadvantages

1. High-Cost Structure:
   Initial investments and ongoing costs for refrigerated/freezing warehouses, special vehicles, and temperature monitoring systems are high.
2. Complex Operations:
   Managing both temperature maintenance and logistics optimization simultaneously is challenging.
3. Risk of Losses:
   There is a high risk of loss due to temperature fluctuations or system failures (e.g., power shortages, equipment breakdowns during transport).

Summary of Lotte Global Logistics' Support for Vietnamese Affiliates

1. Lotte Mart
   • Status: Operates over 15 stores across Vietnam, aiming to expand market share.
   • Lotte Global Logistics' Role: Cold chain logistics storage and transportation for fresh and processed food and daily necessities.
2. Lotte Hotel
   • Status: Operates a luxury hotel in Hanoi, linked to the tourism industry.
   • Lotte Global Logistics' Role: Transportation and customs management for food materials and luxury consumer goods for hotel operations.
3. Lotte Department Store
   • Status: Operates department stores and mixed-use complexes in Lotte Center Hanoi.
   • Lotte Global Logistics' Role: International transportation of luxury and fashion products, managing distribution of consumer goods.
4. Lotte Confectionery
   • Status: Produces and distributes ‘Lotte Pie’ and other products at local factories.
   • Lotte Global Logistics' Role: Importing raw materials, factory transportation, and distributing finished products both domestically and internationally.
5. Lotte Chilsung Beverage
   • Status: Sells beverages such as ‘Let’s Be’ and ‘Milkis’ locally.
   • Lotte Global Logistics' Role: Building beverage distribution networks and temperature control through cold chain logistics.
6. Lotte Chemical
   • Status: Entered the Vietnamese plastic and chemical raw material market.
   • Lotte Global Logistics' Role: Importing chemical raw materials, factory transportation, and international exports.
7. Lotte Construction
   • Status: Involved in large-scale construction projects such as the ‘Lotte EcoSmart City’.
   • Lotte Global Logistics' Role: International and domestic transportation of building materials and site logistics management.
8. Lotte Home Shopping
   • Status: Targets consumers with e-commerce and home shopping services.
   • Lotte Global Logistics' Role: Last-mile delivery and order processing based on logistics centers.

Key Supported Products

1. Fresh and Frozen Foods: Lotte Mart, Lotte Hotel, Lotte Department Store
2. Consumer Goods: Lotte Confectionery, Lotte Chilsung, Lotte Department Store
3. Chemical Raw Materials: Lotte Chemical
4. Construction Materials: Lotte Construction
5. E-commerce Products: Lotte Home Shopping

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[Logistics Concepts]

1. Logistics Industry 2024 Trend Examples

• Smart Logistics Technology Expansion:
  Amazon leads in smart logistics by using robots for sorting and moving products in its warehouses and optimizing delivery routes using AI.
• Sustainability and Eco-Friendly Logistics:
  DHL introduces electric trucks and eco-friendly packaging to reduce carbon emissions while striving for carbon neutrality.
• Last-Mile Delivery Enhancement:
  Coupang strengthens its last-mile logistics service by establishing a direct delivery network, Rocket Delivery, to offer same-day or next-day shipping.
• Global Supply Chain Reshaping:
  TSMC (a semiconductor manufacturer) shifts its factories to the U.S. amid U.S.-China tensions, redesigning its logistics paths.
• EPC and Project Logistics Expansion:
  Lotte Chemical’s "Line Project" in Indonesia uses special logistics services to transport large equipment and materials for petrochemical plant construction, highlighting the importance of EPC logistics.

2. Differences Between 3PL and 2PL Examples

• 2PL (Second-Party Logistics):
  Hyundai Glovis provides shipping services by ship to transport automobiles from Korea to the U.S., which is a typical example of 2PL handling transportation only.
• 3PL (Third-Party Logistics):
  DHL handles the entire logistics process for an e-commerce company, including order processing, inventory management, and delivery, which is a typical example of 3PL offering comprehensive logistics services.

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[Expected Interview Question Structure]

Interviews typically consist of:

• 60% Resume-based Questions: Focused on the content and experiences detailed in the applicant's resume.
• 40% Common Questions: Standardized questions asked to all candidates to assess general capabilities and perspectives.

Note: In the Lotte internship interview earlier this year, there were no English questions.

[What is a Self-Introduction-Based Interview?]

This type of interview focuses on the experiences outlined in your resume and essay. It is a structured interview where follow-up questions are asked to assess the applicant’s abilities based on their experiences.

[Example Structured Questions for Past Experiences]

1. Step 1: "You mentioned A activity on your resume. What exactly was this activity?"
2. Step 2: "Which part of A activity was most memorable?"
3. Step 3: "What role did you play in that activity?"
4. Step 4: "Did you face any challenges in that role?"
5. Step 5: "How did you overcome those challenges?"

[How to Organize Your Experiences]

Structured interviews assess the authenticity of the experiences listed in your self-introduction or resume. It is essential to prepare answers for the why, how, and results of each experience:

• Why: Why did you choose this experience?
• How: How did you carry out this experience?
• Results: What did you learn from this experience?

[Key Points for Structured Interviews]

• Authenticity: Interviewers will verify the truthfulness of your described experiences, especially for team projects. Clearly articulate your role.
• Sincerity: Always answer truthfully, even if the experience is not perfect. Highlight personal growth and lessons learned.

[Example Questions]

• "Why were your first-year grades so low? What happened?"
• "Your grade in a specific course is low. Was the subject particularly difficult?"
• "Can you elaborate on your entrepreneurial experience?"
• "Among your various part-time jobs, which one stands out the most?"
• "Why did you take on so many part-time jobs?"

Note: Structured interview questions are specific to your personal experiences. Analyze your experiences and prepare for related questions on your own.

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[Self-Introduction Preparation]

The core of every interview is a self-introduction. Prepare a clear and concise 1-minute self-introduction:

[Example Template]‍

"Hello, I am Diego, and I am applying for the overseas sales position at [Company Name]. Since university, I have aimed to become a trade expert between Korea and Latin America. Over the past four years studying in Korea, I have focused on two key areas:

First, I worked to understand markets. I consistently participated in Korea-Latin America investment expos to learn how these two regions view each other. Additionally, I took courses focusing on market research and statistics, where I learned market analysis methodologies. Using this knowledge, I conducted market research for Korean manufacturing companies' Latin American expansion during activities such as [specific activity/internship].

Second, I worked to understand differences. The key barriers in Korea-Latin America trade are time differences and cultural disparities. Overcoming these requires recognizing and reconciling differences. During [specific activity/internship], I successfully coordinated between the two regions to achieve [specific outcome].

In the future, I aim to contribute to [Company Name] by bridging Korea and Latin America as a new hire who can effectively coordinate between the two regions."

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[Lotte Global Logistics Expected Interview Question List]

1. Could you briefly introduce yourself?
2. Could you explain why you applied to Lotte Global Logistics?
3. What do you know about Lotte Global Logistics?
4. Have you seen any recent news related to Lotte Global Logistics?
5. What do you think is the most important area in Lotte Global Logistics' business, and why?
6. What do you think is Lotte Global Logistics’ biggest strength compared to its competitors?
7. What do you think is the biggest difference between domestic logistics and international logistics?
8. What do you think of the logistics environment in your home country?
9. In that environment, what opportunities and threats do you think Lotte Global Logistics might face?
10. Could you explain the difference between 3PL and 2PL?
11. Do you have a specific reason for wanting to work in the logistics industry rather than another industry?
12. What is your strength in the position you applied for?
13. What do you think is important in the role you applied for?
14. Why did you choose your major?

• (If your major is different from the job) How can you explain the connection between your major and the job you applied for?
• (If your major is similar to the job) How do you plan to apply what you learned in your major to this job?

15. What was the most impressive project or assignment you completed at school?
16. As a foreigner, do you foresee any difficulties working at a Korean company?
17. How do you plan to overcome these difficulties?
18. Could you share an experience where you resolved a conflict with a team member?
19. How would you respond if a superior treated you unfairly?
20. How would you handle discovering unethical behavior from your superior?
21. Can you share an example of a time when you solved an unexpected problem?
22. How do you usually respond when assigned a task you don’t want to do?
23. How would you prioritize your tasks when given a large amount of work? (For example, if your team leader and a senior both give you tasks at the same time)
24. What are your career goals?
25. Do you have any other life goals outside of your career?
26. What goals would you like to achieve at a Korean company?
27. In 5 years, what role would you like to have at Lotte Global Logistics?
28. Do you know about Lotte Global Logistics’ global logistics network? (Do you know where its overseas subsidiaries are located?)
29. What do you think about the overall trends in logistics? (Trends in your home country or globally)
30. If you were to establish a subsidiary in a new country, where would it be?
31. Compared to other competitors, what do you think is Lotte Global Logistics’ strength?

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[Basic Questions List]

1. Please introduce yourself in one minute.
2. What motivated you to apply to this company?
3. Why did you choose to apply for this role?
4. What do you think is the most important competency for this position?
5. On your resume, you highlighted [specific competency] as your strength. What makes you think so?
6. What tasks do you think you will be responsible for in this role?
7. Why do you think this competency is important?
8. If you are assigned a task different from what you expected, how would you handle it?
9. Can you share an experience where you proactively worked to achieve a team goal?
10. Have you achieved results through teamwork? Please elaborate.
11. Compared to other candidates, what do you think your strengths are?
12. What goals do you want to achieve after joining the company?
13. Aside from career goals, what personal goals do you have in life?
14. What are your thoughts on overseas assignments?
15. (For candidates with work experience) What tasks did you primarily handle during [specific role or experience]?
16. Share a time you overcame a difficult situation or explain how you would overcome challenges in the future.

[Organizational Fit]

• How would you respond if someone passed their work onto you?
• What would you do if your manager gave you an unfair task?
• If your mistake caused someone else to take responsibility, how would you handle it?
• What role do you typically take in team activities (follower/leader)?
• What positive and negative feedback have you received in previous roles?
• How do your friends evaluate you?
• How do you approach new tasks?
• How do you usually solve problems?
• How do you relieve stress?
• What are your personality strengths and weaknesses?
• How do your friends or coworkers usually describe you?
• How do you resolve conflicts with Korean teammates or colleagues?
• If you are overwhelmed with multiple tasks, how do you prioritize?
• How would you describe the work atmosphere at your previous company?
• Why are you considering leaving your previous job?
• If a similar issue arises in this company, how would you address it?
• What would you do if you discovered unethical behavior in the company?
• What are your thoughts on overtime work?
• What is the most important factor for you when choosing a company?

[Korean Adaptability Questions]

• How long have you been in Korea?
• How did you learn Korean?
• How long do you plan to work in Korea?
• Why did you choose to study in Korea?
• Besides learning Korean, what challenges did you face in Korea, and how did you overcome them?
• Do you foresee any difficulties as a foreigner working in a Korean company?
• Why do you want to work in Korea?
• Can you share your most memorable experience during university?
• As a foreigner, what do you think is the most important attitude when living in Korea?
• (Personal question) Do you have a boyfriend/girlfriend in Korea? (Although potentially inappropriate, this question assesses long-term plans to stay in Korea.)

[School Life and Major Questions]

• What is your most memorable experience during university?
• Which class during university was the most helpful for this role?
• What are you currently studying at your Korean university?
  • (If unrelated) How can you connect your major to this position?
  • (If related) How will your major help in this role?
• Have you ever worked on team projects with Korean students?
• Did you face any difficulties working with Korean teammates?
• Why did you choose your major?

[Personality Strengths and Weaknesses]

• Can you tell us about your personality strengths and weaknesses?
  (Explain efforts to overcome weaknesses.)
• How do your friends describe you?
• What weaknesses do your friends usually point out about you?

[Experience-Based Questions]

1. Do you have any challenging experiences?
2. Can you share a time you failed? How did you overcome it?
3. Have you ever resolved a significant problem? If so, how?
4. What was the most difficult project or task you’ve undertaken?
5. How do you handle stress?
6. Share an experience where you felt you succeeded in life.
7. What has been your happiest experience so far?

[Team Project and Leadership]

1. Can you share a leadership experience?
2. (If many leadership roles) Describe an experience where you participated as a team member.
3. Do you see yourself as a leader or follower? Why?
4. Have you worked on team projects with Korean teammates? What role did you take?
5. Did you experience conflicts while working with Korean team members? How did you resolve them?
6. How do you handle conflicts with supervisors or colleagues?
7. What do you think is the most important factor in teamwork?

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