2025 롯데그룹 외국인 유학생 채용연계형 Winter Internship 모집 [CIS]

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Lotte Rental Interview Guidebook
This guidebook has been prepared based on the 2024 first-half recruitment for foreign students. Interview content may change depending on the situation, so please use it for reference only.

Lotte Interview Process

• Interviewers: 2 / Candidates: 1 (1:2 Interview)
• Interview Duration: Approximately 25–30 minutes
• Process: Gather in the waiting room → Explanation of interview schedule and procedures → Wait for your turn (it is not a 3-hour interview; progress is based on order)
• Some subsidiaries prohibit the use of tablets and laptops.
• Study materials should be printed out and brought along.

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[Lotte Rental's CIS Overseas Business]‍

Lotte Rental is actively developing its used car export business through the specialized brand "Lotte Auto Global". Recently, it has been expanding its global network by establishing overseas subsidiaries in the Middle East.
Website Link

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[Why is Lotte Rental Engaging in the Global Used Car Export Business?]

• Lotte Rental is based on a vehicle rental business, which allows the company to sell returned vehicles (rental-end vehicles) as used cars.
• This natural linkage to the rental business minimizes inventory burden and maximizes asset efficiency.

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[Who Are Lotte Rental’s Competitors in Used Car Exports?]

1. Hyundai Glovis

• As a subsidiary of Hyundai Motor Group, Hyundai Glovis stands out in the global used car export business.
• It boasts strong competitiveness with its extensive global network and auction system.
• Related Site: Autobell Global

2. SK Rent-a-Car

• As a subsidiary of SK Networks, SK Rent-a-Car focuses on used car distribution and export based on its rental car business.
• By strengthening systematic management and focusing on B2B export business, it has enhanced its competitiveness.
• Related Site: SK Rent-a-Car Export Platform

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[Lotte Rental's Used Car Export Sales]

1. 2022

• Export Revenue: Approximately 48.4 billion KRW
• Won the "30 Million Dollar Export Tower" at the 59th Trade Day Awards.

2. 2023

• Export Revenue: Approximately 42.07 million USD (about 54 billion KRW)
• Year-on-Year Increase: Approximately 40%

3. 2024

• Export Revenue: Approximately 57.57 million USD (about 73 billion KRW)
• Based on cumulative export revenue from July 2023 to June 2024.
• Year-on-Year Growth Rate: Approximately 37%
• Won the "50 Million Dollar Export Tower" at the 61st Trade Day Awards.

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[Lotte Rental's Key Export Markets]‍

Lotte Rental has expanded its used car export market to Jordan, Saudi Arabia, UAE, Kyrgyzstan, and Bulgaria. In 2022, the company exported to only 10 countries. As of November 2024, the number has increased to 40, strengthening its global presence.

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[Lotte Rental’s Sales Strategy]

1. Developing Markets with High Demand for Korean Used Cars
2023 First-Half Korean Used Car Sales by Country (Source: Korea International Trade Association)

• Libya: 10,420 units
• Türkiye: 5,876 units (2021: 2,924 units → 2022: 3,376 units)
• Egypt: 4,302 units
• Kyrgyzstan: 3,946 units (2021: 373 units → 2022: 1,939 units)
• Jordan: 3,073 units
• Russia: 2,976 units (2021: 197 units → 2022: 1,636 units)
• Tajikistan: 2,397 units (2021: 755 units → 2022: 1,356 units)
• Azerbaijan: 1,676 units
• UAE: 1,539 units
• Kazakhstan: 1,319 units (2021: 334 units → 2022: 795 units)

The CIS countries, including Russia, Kyrgyzstan, Tajikistan, Kazakhstan, and Azerbaijan, are witnessing a rapid increase in demand for Korean used cars. Russia, in particular, has been replacing its new car shortage due to economic sanctions, while Kyrgyzstan and Tajikistan have significantly increased SUV and sedan imports for their economic value and durability.

"The market inventory of diesel mid-size SUVs, which are popular in Russia and Central Asia, appears to have been depleted through exporters." — K-CAR Interview

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[Why Is Lotte Rental Recruiting CIS Foreign Students?]‍

Lotte Rental has identified the CIS region as a key market for its expanding used car export business. While Libya, Egypt, and Jordan have been traditional strong markets for Korean used cars, the CIS countries have seen export volumes grow by up to tenfold since 2021.
As a result, Lotte Rental is looking to hire foreign students from CIS countries to discover overseas buyers and facilitate communication. The key competencies include challenge-driven mindset, data analysis, and market research skills.

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[What Work Will CIS Foreign Students Do at Lotte Rental?]‍

Unlike other subsidiaries, Lotte Rental has relatively lower Korean language proficiency requirements. While proficiency in Korean is an advantage, the primary responsibilities of this recruitment are likely to involve outbound sales and local client contact.
In simple terms, the recruited candidates will focus on expanding networks and facilitating communication with local used car dealers to purchase Lotte Rental’s export volumes.

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[Expected Interview Question Structure]

LOTTE interviews primarily consist of:

• Self-Introduction-Based Questions (60%)
• Common Questions (40%)

Note: No English questions were asked during the previous LOTTE internship interviews.

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[What is a Self-Introduction-Based Interview?]

This type of interview focuses on the experiences outlined in your resume and essay. It is a structured interview where follow-up questions are asked to assess the applicant’s abilities based on their experiences.

[Example Structured Questions for Past Experiences]

1. Step 1: "You mentioned A activity on your resume. What exactly was this activity?"
2. Step 2: "Which part of A activity was most memorable?"
3. Step 3: "What role did you play in that activity?"
4. Step 4: "Did you face any challenges in that role?"
5. Step 5: "How did you overcome those challenges?"

[How to Organize Your Experiences]

Structured interviews assess the authenticity of the experiences listed in your self-introduction or resume. It is essential to prepare answers for the why, how, and results of each experience:

• Why: Why did you choose this experience?
• How: How did you carry out this experience?
• Results: What did you learn from this experience?

[Key Points for Structured Interviews]

• Authenticity: Interviewers will verify the truthfulness of your described experiences, especially for team projects. Clearly articulate your role.
• Sincerity: Always answer truthfully, even if the experience is not perfect. Highlight personal growth and lessons learned.

[Example Questions]

• "Why were your first-year grades so low? What happened?"
• "Your grade in a specific course is low. Was the subject particularly difficult?"
• "Can you elaborate on your entrepreneurial experience?"
• "Among your various part-time jobs, which one stands out the most?"
• "Why did you take on so many part-time jobs?"

Note: Structured interview questions are specific to your personal experiences. Analyze your experiences and prepare for related questions on your own.

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[Self-Introduction Preparation]

The core of every interview is a self-introduction. Prepare a clear and concise 1-minute self-introduction:

[Example Template]‍

"Hello, I am Diego, and I am applying for the overseas sales position at [Company Name]. Since university, I have aimed to become a trade expert between Korea and Latin America. Over the past four years studying in Korea, I have focused on two key areas:

First, I worked to understand markets. I consistently participated in Korea-Latin America investment expos to learn how these two regions view each other. Additionally, I took courses focusing on market research and statistics, where I learned market analysis methodologies. Using this knowledge, I conducted market research for Korean manufacturing companies' Latin American expansion during activities such as [specific activity/internship].

Second, I worked to understand differences. The key barriers in Korea-Latin America trade are time differences and cultural disparities. Overcoming these requires recognizing and reconciling differences. During [specific activity/internship], I successfully coordinated between the two regions to achieve [specific outcome].

In the future, I aim to contribute to [Company Name] by bridging Korea and Latin America as a new hire who can effectively coordinate between the two regions."

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[Expected Interview Questions for Lotte Rental]

1. Could you explain your motivation for applying to Lotte Rental?
2. What kind of tasks do you think you would handle if you joined Lotte Rental?
3. Please share what you know about Lotte Rental.
4. In your opinion, what are Lotte Rental’s strengths compared to its competitors?
5. Do you like cars? Do you have any driving experience?
6. Among Korean car brands, do you have a personal favorite?
7. Is there a specific reason why you prefer that brand?
8. Between sedans and SUVs, which do you prefer?
9. Why do you prefer sedans or SUVs?
10. Are there any Korean car models you think would sell well in your home country? Why?
11. If you were to purchase a used car, what factors would you consider most important?
12. Compared to new cars, what do you think is appealing about used cars?
13. What sales strategies do you think are necessary for Lotte Rental to increase its market share in your home country?
14. When targeting consumers or companies in your home country, what do you think is the most important aspect of sales?
15. If Lotte Rental were to expand to a country other than your home country, which country would you suggest?
16. If you were assigned to a country other than your home country, which one would you prefer? Do you think you could perform well there?
17. Have you ever had a challenging experience? If so, could you share it?
18. Have you experienced failure? What caused the failure, and how did you overcome it?
19. Have you ever solved a significant problem? If so, what was the problem, and how did you address it?
20. What has been the most difficult experience in your life? How did you overcome it?
21. Have you ever worked on a team project with Korean teammates? What role did you play?
22. Have you ever faced conflicts while working on a team project with Korean teammates? If so, how did you resolve them?
23. What are your thoughts on repetitive tasks?
24. In the used car market of your home country, are cars from other countries sold frequently alongside Korean cars? Which brands do you think are competitors?
25. When selling or exporting used cars, what factors do you think are most important to buyers?
26. What do you think are the biggest differences between the used car markets in Korea and your home country?
27. What strengths or experiences do you have that could help Lotte Rental succeed in its vehicle export business?
28. How would you build trust with overseas buyers during communications?
29. How do you think global trends in the used car market are changing? (e.g., demand for electric or eco-friendly vehicles)

[Basic Questions List]

1. Please introduce yourself in one minute.
2. What motivated you to apply to this company?
3. Why did you choose to apply for this role?
4. What do you think is the most important competency for this position?
5. On your resume, you highlighted [specific competency] as your strength. What makes you think so?
6. What tasks do you think you will be responsible for in this role?
7. Why do you think this competency is important?
8. If you are assigned a task different from what you expected, how would you handle it?
9. Can you share an experience where you proactively worked to achieve a team goal?
10. Have you achieved results through teamwork? Please elaborate.
11. Compared to other candidates, what do you think your strengths are?
12. What goals do you want to achieve after joining the company?
13. Aside from career goals, what personal goals do you have in life?
14. What are your thoughts on overseas assignments?
15. (For candidates with work experience) What tasks did you primarily handle during [specific role or experience]?
16. Share a time you overcame a difficult situation or explain how you would overcome challenges in the future.

[Organizational Fit]

• How would you respond if someone passed their work onto you?
• What would you do if your manager gave you an unfair task?
• If your mistake caused someone else to take responsibility, how would you handle it?
• What role do you typically take in team activities (follower/leader)?
• What positive and negative feedback have you received in previous roles?
• How do your friends evaluate you?
• How do you approach new tasks?
• How do you usually solve problems?
• How do you relieve stress?
• What are your personality strengths and weaknesses?
• How do your friends or coworkers usually describe you?
• How do you resolve conflicts with Korean teammates or colleagues?
• If you are overwhelmed with multiple tasks, how do you prioritize?
• How would you describe the work atmosphere at your previous company?
• Why are you considering leaving your previous job?
• If a similar issue arises in this company, how would you address it?
• What would you do if you discovered unethical behavior in the company?
• What are your thoughts on overtime work?
• What is the most important factor for you when choosing a company?

[Korean Adaptability Questions]

• How long have you been in Korea?
• How did you learn Korean?
• How long do you plan to work in Korea?
• Why did you choose to study in Korea?
• Besides learning Korean, what challenges did you face in Korea, and how did you overcome them?
• Do you foresee any difficulties as a foreigner working in a Korean company?
• Why do you want to work in Korea?
• Can you share your most memorable experience during university?
• As a foreigner, what do you think is the most important attitude when living in Korea?
• (Personal question) Do you have a boyfriend/girlfriend in Korea? (Although potentially inappropriate, this question assesses long-term plans to stay in Korea.)

[School Life and Major Questions]

• What is your most memorable experience during university?
• Which class during university was the most helpful for this role?
• What are you currently studying at your Korean university?
  • (If unrelated) How can you connect your major to this position?
  • (If related) How will your major help in this role?
• Have you ever worked on team projects with Korean students?
• Did you face any difficulties working with Korean teammates?
• Why did you choose your major?

[Personality Strengths and Weaknesses]

• Can you tell us about your personality strengths and weaknesses?
  (Explain efforts to overcome weaknesses.)
• How do your friends describe you?
• What weaknesses do your friends usually point out about you?

[Experience-Based Questions]

1. Do you have any challenging experiences?
2. Can you share a time you failed? How did you overcome it?
3. Have you ever resolved a significant problem? If so, how?
4. What was the most difficult project or task you’ve undertaken?
5. How do you handle stress?
6. Share an experience where you felt you succeeded in life.
7. What has been your happiest experience so far?

[Team Project and Leadership]

1. Can you share a leadership experience?
2. (If many leadership roles) Describe an experience where you participated as a team member.
3. Do you see yourself as a leader or follower? Why?
4. Have you worked on team projects with Korean teammates? What role did you take?
5. Did you experience conflicts while working with Korean team members? How did you resolve them?
6. How do you handle conflicts with supervisors or colleagues?
7. What do you think is the most important factor in teamwork?

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