2025 롯데이노베이트 외국인 유학생 채용연계형 Winter Internship 모집 [베트남]

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[Lotte  Interview Guidebook]
This guidebook has been prepared based on the 2024 first-half recruitment for foreign students. Interview content may change depending on the situation, so please use it for reference only.

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[Lotte Interview Process]

• Interviewers: 2 / Candidates: 1 (1:2 Interview)
• Interview Duration: Approximately 25–30 minutes
• Process: Gather in the waiting room → Explanation of interview schedule and procedures → Wait for your turn (it is not a 3-hour interview; progress is based on order)
• Some subsidiaries prohibit the use of tablets and laptops.
• Study materials should be printed out and brought along.

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[Lotte Innovate - Vietnam]

Lotte Innovate operates an offshore center in Vietnam, providing System Integration (SI) and System Management (SM) services to support global IT projects. By leveraging Vietnam's excellent IT talent, the company ensures both cost efficiency and quality. Additionally, Lotte Innovate actively pursues new businesses based on innovative technologies such as AI and the Metaverse.

Key Links

• Lotte Innovate Offshore Business Introduction
  Lotte Innovate Offshore Business
• Glotoss Platform
  Glotoss
• Representative Projects
  Glotoss Project Overview

[Strengths in Lotte Innovate's Offshore Field]

Lotte Innovate differentiates itself from competitors like Samsung SDS and LG CNS by actively utilizing Vietnam's local network. In particular, the company collaborates with regional educational institutions to nurture IT talent, identifying and training individuals suited to their business. This approach establishes a foundation for cultivating future key talent and strengthens partnerships with the local community.

Reference

• Related Article

[Reasons for Hiring Vietnamese Students]

Lotte Innovate hires Vietnamese students to support offshore project management. Instead of recruiting developers, the company seeks talents closer to project managers (PMs), whose responsibilities include:

• Facilitating Communication: Ensuring smooth communication between the Vietnam offshore center and the Korean headquarters.
• Managing Projects: Overseeing project schedules and budgets to maintain quality.

While knowledge of computer science can be advantageous, the company values Korean language proficiency, teamwork, and project management skills over technical expertise.

For Non-Majors

• Study the flow and basic concepts of IT projects to clearly understand your role.
• Highlight Korean language proficiency and emphasize communication and collaboration skills within the team.

For Majors

• If lacking Korean proficiency, focus on previous IT project experience.
• Emphasize experiences related to project management and collaboration rather than programming languages.

[Responsibilities of Vietnamese Students]

The role of supporting offshore projects goes beyond technical duties, focusing on project management and communication between teams. Key responsibilities include:

1. Project Schedule Management

1. Coordinate schedules between the Korean headquarters and the Vietnam development team.
2. Monitor project progress and support the achievement of goals within deadlines.

2. Team Communication and Coordination

1. Mediate communication between the Korean headquarters and the Vietnam offshore team.
2. Accurately understand and convey the requirements of both sides without any misunderstandings.

3. Quality Assurance (QA) Support

1. Ensure project deliverables meet requirements.
2. Assist in system testing to identify and report issues early.

4. Risk Management

1. Anticipate potential problems during the project and propose solutions.
2. Coordinate actions to minimize risks such as delays or resource shortages.

5. IT Project Documentation

1. Systematically document project progress, requirements, and issue resolution processes.
2. Prepare final reports for submission to the headquarters.

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[Expected Interview Question Structure]

Interviews typically consist of:

• 60% Resume-based Questions: Focused on the content and experiences detailed in the applicant's resume.
• 40% Common Questions: Standardized questions asked to all candidates to assess general capabilities and perspectives.

Note: In the Lotte internship interview earlier this year, there were no English questions.

[What is a Self-Introduction-Based Interview?]

This type of interview focuses on the experiences outlined in your resume and essay. It is a structured interview where follow-up questions are asked to assess the applicant’s abilities based on their experiences.

[Example Structured Questions for Past Experiences]

1. Step 1: "You mentioned A activity on your resume. What exactly was this activity?"
2. Step 2: "Which part of A activity was most memorable?"
3. Step 3: "What role did you play in that activity?"
4. Step 4: "Did you face any challenges in that role?"
5. Step 5: "How did you overcome those challenges?"

[How to Organize Your Experiences]

Structured interviews assess the authenticity of the experiences listed in your self-introduction or resume. It is essential to prepare answers for the why, how, and results of each experience:

• Why: Why did you choose this experience?
• How: How did you carry out this experience?
• Results: What did you learn from this experience?

[Key Points for Structured Interviews]

• Authenticity: Interviewers will verify the truthfulness of your described experiences, especially for team projects. Clearly articulate your role.
• Sincerity: Always answer truthfully, even if the experience is not perfect. Highlight personal growth and lessons learned.

[Example Questions]

• "Why were your first-year grades so low? What happened?"
• "Your grade in a specific course is low. Was the subject particularly difficult?"
• "Can you elaborate on your entrepreneurial experience?"
• "Among your various part-time jobs, which one stands out the most?"
• "Why did you take on so many part-time jobs?"

Note: Structured interview questions are specific to your personal experiences. Analyze your experiences and prepare for related questions on your own.

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[Self-Introduction Preparation]

The core of every interview is a self-introduction. Prepare a clear and concise 1-minute self-introduction:

[Example Template]‍

"Hello, I am Diego, and I am applying for the overseas sales position at [Company Name]. Since university, I have aimed to become a trade expert between Korea and Latin America. Over the past four years studying in Korea, I have focused on two key areas:

First, I worked to understand markets. I consistently participated in Korea-Latin America investment expos to learn how these two regions view each other. Additionally, I took courses focusing on market research and statistics, where I learned market analysis methodologies. Using this knowledge, I conducted market research for Korean manufacturing companies' Latin American expansion during activities such as [specific activity/internship].

Second, I worked to understand differences. The key barriers in Korea-Latin America trade are time differences and cultural disparities. Overcoming these requires recognizing and reconciling differences. During [specific activity/internship], I successfully coordinated between the two regions to achieve [specific outcome].

In the future, I aim to contribute to [Company Name] by bridging Korea and Latin America as a new hire who can effectively coordinate between the two regions."

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[Expected Interview Questions for Lotte Innovate]

1. Could you briefly introduce yourself? (1-minute self-introduction)
2. What kind of responsibilities do you expect to take on after joining the company?
3. Why did you apply to Lotte Innovate?
4. What do you think offshore means?
5. From the client’s perspective, what are the advantages and disadvantages of offshore projects?
6. How can Lotte Innovate expand its role in global IT projects?
7. Which IT technology trend do you currently find the most noteworthy?
8. How do you think your strengths can contribute to Lotte Innovate’s offshore projects?
9. What are your strengths and weaknesses in terms of your personality?
10. Could you introduce your major?
11. What challenges do you anticipate in performing your duties, and how do you plan to address them?
12. As a non-major in IT, what problems might arise in IT projects, and how would you overcome them?
13. As a non-major, what do you think are your strengths in IT project management?
14. Compared to other candidates, what do you believe is your unique competitive advantage?
15. Why do you think you are better suited for the role of PM rather than a developer?
16. Could you share the most challenging aspect of an IT project you have worked on and how you resolved it?
17. What collaboration tools have you used in team projects? Can you explain how you utilized them?
18. Could you introduce the most impressive project you have worked on?
19. When managing a project, which do you prioritize more—quality or deadlines? Why?
20. When conflicts arose during a team project, how did you resolve them?
21. What is the most memorable experience from a team project you participated in during school?
22. What role did you take on in a team project, and how did you contribute?
23. Could you share an experience where you faced difficulties during a project and how you overcame them?
24. What is your personal method for managing stress?
25. If the Korean headquarters’ timeline does not match the progress of the Vietnam team, how would you coordinate this?
26. How would you handle conflicts or differing opinions between the Vietnam team and the client?
27. When faced with unexpected issues during work, what would be your first response?
28. When managing a project, if you had to prioritize among schedule, cost, and quality, which would you consider the most important and why?
29. What do you think is the most critical skill for a PM in offshore projects?
30. Have you ever experienced failure, and how did you overcome it?
31. What was the most challenging experience you have faced, and what was the outcome?
32. Have you ever broken a rule in your life?
33. If your superior gave you an unethical instruction, how would you handle it?
34. How would you act if you discovered unethical behavior from your superior?
35. Have you ever used shortcuts or unconventional methods to achieve something?

[Basic Questions List]

1. Please introduce yourself in one minute.
2. What motivated you to apply to this company?
3. Why did you choose to apply for this role?
4. What do you think is the most important competency for this position?
5. On your resume, you highlighted [specific competency] as your strength. What makes you think so?
6. What tasks do you think you will be responsible for in this role?
7. Why do you think this competency is important?
8. If you are assigned a task different from what you expected, how would you handle it?
9. Can you share an experience where you proactively worked to achieve a team goal?
10. Have you achieved results through teamwork? Please elaborate.
11. Compared to other candidates, what do you think your strengths are?
12. What goals do you want to achieve after joining the company?
13. Aside from career goals, what personal goals do you have in life?
14. What are your thoughts on overseas assignments?
15. (For candidates with work experience) What tasks did you primarily handle during [specific role or experience]?
16. Share a time you overcame a difficult situation or explain how you would overcome challenges in the future.

[Organizational Fit]

• How would you respond if someone passed their work onto you?
• What would you do if your manager gave you an unfair task?
• If your mistake caused someone else to take responsibility, how would you handle it?
• What role do you typically take in team activities (follower/leader)?
• What positive and negative feedback have you received in previous roles?
• How do your friends evaluate you?
• How do you approach new tasks?
• How do you usually solve problems?
• How do you relieve stress?
• What are your personality strengths and weaknesses?
• How do your friends or coworkers usually describe you?
• How do you resolve conflicts with Korean teammates or colleagues?
• If you are overwhelmed with multiple tasks, how do you prioritize?
• How would you describe the work atmosphere at your previous company?
• Why are you considering leaving your previous job?
• If a similar issue arises in this company, how would you address it?
• What would you do if you discovered unethical behavior in the company?
• What are your thoughts on overtime work?
• What is the most important factor for you when choosing a company?

[Korean Adaptability Questions]

• How long have you been in Korea?
• How did you learn Korean?
• How long do you plan to work in Korea?
• Why did you choose to study in Korea?
• Besides learning Korean, what challenges did you face in Korea, and how did you overcome them?
• Do you foresee any difficulties as a foreigner working in a Korean company?
• Why do you want to work in Korea?
• Can you share your most memorable experience during university?
• As a foreigner, what do you think is the most important attitude when living in Korea?
• (Personal question) Do you have a boyfriend/girlfriend in Korea? (Although potentially inappropriate, this question assesses long-term plans to stay in Korea.)

[School Life and Major Questions]

• What is your most memorable experience during university?
• Which class during university was the most helpful for this role?
• What are you currently studying at your Korean university?
  • (If unrelated) How can you connect your major to this position?
  • (If related) How will your major help in this role?
• Have you ever worked on team projects with Korean students?
• Did you face any difficulties working with Korean teammates?
• Why did you choose your major?

[Personality Strengths and Weaknesses]

• Can you tell us about your personality strengths and weaknesses?
  (Explain efforts to overcome weaknesses.)
• How do your friends describe you?
• What weaknesses do your friends usually point out about you?

[Experience-Based Questions]

1. Do you have any challenging experiences?
2. Can you share a time you failed? How did you overcome it?
3. Have you ever resolved a significant problem? If so, how?
4. What was the most difficult project or task you’ve undertaken?
5. How do you handle stress?
6. Share an experience where you felt you succeeded in life.
7. What has been your happiest experience so far?

[Team Project and Leadership]

1. Can you share a leadership experience?
2. (If many leadership roles) Describe an experience where you participated as a team member.
3. Do you see yourself as a leader or follower? Why?
4. Have you worked on team projects with Korean teammates? What role did you take?
5. Did you experience conflicts while working with Korean team members? How did you resolve them?
6. How do you handle conflicts with supervisors or colleagues?
7. What do you think is the most important factor in teamwork?

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